Head of Marketing Operations job in Naperville
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Naperville, Illinois - IL Oncourse Home Solutions
| Job Ref: | HEADO001409 |
| Employer: | Oncourse Home Solutions |
| Category: | General Marketing |
| Job Type: | Full Time |
Location | |
| State: | Illinois - IL |
| City: | Naperville |
| Post Code: | 60563 |
| Map: | United States, Illinois , Naperville (Show on map) |
Description | |
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Who we Are
Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving 2 million customers across 43 states. We partner with 25+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that's how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary We are seeking a Head of Marketing Operations to join our growing team. The Head of Marketing Operations will be a member of the Acquisition Marketing Leadership team, responsible for all aspects of the execution, production and quality control of all marketing campaigns, specifically direct mail, email, digital marketing. This role will lead a team of marketing professionals and will work cross-functionally with other departments, in particular channel owners (Marketing Strategy), Analytics, Finance, the Strategic Partnership Group, the Contact Center, and IT to ensure timely and error-free delivery of all planned campaigns, help drive campaign performance at or above budgeted levels, and to ensure consistency in branding, messaging, and customer experience. This role will be based in our Naperville, Illinois, location. Our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (generally T-TH in office and M & F remote) is required. Responsibilities include but are not limited to:
We're Excited If This Is You Experience and Qualifications of the Role
Computer Skills Needed to Perform the Job
Education Bachelor's degree or equivalent work experience required. Graduate degree in business, marketing, operations or related fields is a strong plus. Certificates, Licenses, Registrations n/a We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $191,250 - $253,750 USD Annually. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits!
Competencies Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Planning: Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results. Process Management: Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient workflow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources. TQM / Re-Engineering: Is dedicated to providing the highest quality products and services which meet the needs and requirements of internal and external customers; is committed to continuous improvement through empowerment and management by data; is willing to re-engineer processes from scratch; is open to suggestions and experimentation; creates a learning environment leading to the most efficient and effective work processes. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Functional / Technical Skills: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. | |
ref: (HEADO001409) 6 hours ago
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